Our Team
Working For You
Experienced and ready to help.
We’ve been growing with our clients since 1976.
Western Agency was founded in 1976 by Chuck Tompkins.
Chuck was a native North Dakota farm kid who understood the importance of crop and farm insurance first hand, he developed Western Agency to serve primarily the farm and small-town insurance market.
Now, we’ve grown to become the region’s largest independent insurance agency and the mission continues to help our neighbors on farms and ranches, in North and South Dakota. Our experience has expanded over the years to include business coverage for oil and gas, retail, transportation, and more.
Today the agency is managed by Ryon Boen and continues to serve North and South Dakota representing more than 1,250 farms, 750 commercial properties, and countless Western Agency policyholders.
Commitment to our Clients & Our Team
Western Agency Management Team
While there are a lot of complexities and risks when it comes to running, managing and working in a business, we’re well-versed in how to keep you protected at every level.
We’re proud of our dedicated team and the work they do to help you focus on what you do best. We look forward to getting to work for you soon.
Our Guiding Principles
Several mottos over the years have summarized our commitment to our clients and the companies we represent. One was: “We are the farm and small town insurance experts.”
Our current motto is: “Our business is to protect your assets.”
However, our original motto still sums up our belief in providing the best service available anywhere, at any cost, anytime; it is: “25 hours per day insurance service.”
It’s what guided our company for more than three decades. Some clients, who have been with us since the beginning, understand this first hand.
Western Agency
OPERATIONS & SUPPORT TEAM
Director of Training and Processes
Since 2010
Robyn Pearson
Email: Robyn @ Western-Agency.com
Robyn earned her Bachelor’s Degree in Graphic Design from Dakota State University. Since then, she returned to the local area and began working with us here at Western Agency. Robyn has been a part of the team for over a decade, working as a support staff member and organizing company-wide training. Western Agency allows her to expand on her passions as she dedicates her days to solving problems and helping others.
In her free time, Robyn, her husband, and their four children live on their family farm. Her family is frequently found wearing red and white at a handful of school sporting events and activities. Robyn is also a member of her church council’s education committee, and she volunteers for many roles, including as a Sunday school teacher.
Senior Crop Insurance Analyst
Since 2007
Maggie Bennett
Email: Maggie@western-agency.com
Maggie joined the Western Agency team in late 2020 as one of our friendly faces at the front desk. She quickly became a part of the Crop Insurance Department. Maggie is passionate about extending a helping hand to her clients.
She consistently provides great customer service every step of the way, from the initial sign-up to making sure payments are delivered as soon as possible after a loss. Maggie has recently become a new homeowner and has enjoyed working in her garden to grow zucchini, honeydew and cantaloupe.
In her free time, she is part of a competitive pool league. From 2008-2011, her team won the ND State Pool Championship title each year in the women’s division. Maggie also spends her summers fishing, practicing archery and reading a book in the park.
Crop Insurance Analyst
Since 2019
Medora Bennett
Email: Medora@western-agency.com
Medora joined Western Agency in 2019 as a crop data analyst. She’s our in-house, go-to data and information gatherer so our team can be a greater resource for our clients.
When she’s not digging through data, you’ll find her with her camera exploring her community and helping keep the local parks clean along the way. Medora is a fan of reading books, watching movies, watercolor painting, and the work she does at Western Agency.
Receptionist
Since 2008
Sandy Sherlock
Email: Sandy@western-agency.com
Sandy has been the initial point of contact at Western Agency for as long as we can remember. Working at our front desk for more than a decade, she knows the ins and outs of the insurance industry and helps our team do their best. She enjoys greeting clients at the door and on the phone, and appreciates our friendly and helpful staff.
Outside of working for Western Agency, Sandy is the bookkeeper for her family’s trucking business, Genuine Draft Transportation, Inc. She also works to maintain her husband’s old farmstead, where they house their equipment by mowing the grounds, running for parts, and keeping the equipment clean.
Receptionist
Since 2026
Beth Kelly
Email: Beth@western-agency.com
Beth has many years of experience at the front desk and brings a welcoming presence to everyone who walks through our doors. With a long background in customer service, she enjoys being the first point of contact and appreciates the opportunity to meet new people every day.
Outside of Western Agency, Beth spends time on the golf course, still working on her game, but always enjoying the company of friends. Known for her sense of humor, she’s quick with a joke and never hesitates to share the funny mishaps she’s collected over the years. Beth values the connections she’s made here and takes pride in helping create a friendly, supportive environment for our clients and team.
SMALL BUSINESS ACCOUNT MANAGER
Since 2022
Courtnee Pearson
Email: Courtnee@ western-agency.com
Courtnee is newer to the insurance industry and has enjoyed meeting new people and learning the ins and outs of the industry. Courtnee likes to spend her free time with her family and friends, reading a good book, watching Harry Potter (on repeat), or taking a trip to the zoo.
Account Executive
Since 2025
Shawn Napier-Thomatis
Email: Shawn@western-agency.com
Shawn joined Western Agency as an Account Executive in 2025, bringing more than 15 years of experience in large commercial insurance to the team. With a strong background in complex accounts and client service, she values the opportunity to support businesses and help clients protect the operations they’ve worked hard to build.
Outside of work, Shawn enjoys reading, especially historical fiction, with a goal of finishing at least two books each month, and spending time skiing. Community involvement is also important to Shawn, and she volunteers regularly in her local community. A fun fact: Shawn an avid football fan. She looks forward to building strong relationships with clients and contributing to Western Agency’s continued success.
Personal lines account executive
Since 2025
Chris McCall
Email: Chris @western-agency.com
Chris McCall is a Personal Lines Account Executive who brings 26 years of experience in the insurance industry to Western Agency. His background spans personal and commercial insurance sales and service, as well as commercial claims, and he also holds the CISR designation. Chris enjoys connecting with insureds, learning what matters most to their families, and using that understanding to tailor coverage plans that truly fit their needs.
Outside of work, he serves on the Board of Directors for Pathfinders, a nonprofit supporting individuals with developmental disabilities through day programs, supported living, and in‑home services. He also enjoys reading and spending time with his wife of 29 years and their two daughters whenever college schedules allow. A fun fact about Chris: he’s a dedicated Halloween enthusiast who performs as a scare actor at a local haunted house and visits as many haunted attractions as possible each season. He looks forward to a long and meaningful career helping clients protect what matters most.