Advice you can trust from
Shan, Danielle A., Danielle W., and Laurie
Open 8:00am to 5:00pm
606 Main St., Ste 1, Bottineau, ND 58318
MEET YOUR TEAM
Ag, Business & Personal Coverage Agent
Shan joined Western Agency in 2013 after manufacturing windows in MN and harvest equipment in Newburg, ND and traveling the world to promote equipment to producers in Ukraine, South Africa and Mexico. His first experience in the industry was in 1989 when he sold accident insurance door-to-door and came back to the career to help businesses and individuals in the Bottineau area with their insurance needs. As a member of the Western Agency team, he’s able to share his expertise and use the experience of others to help find solutions and get clients the coverage that’s best for them.
Shan and his family like to stay active year round, watching and playing sports, frisbee golf or spending the summers boating, swimming, and fishing with friends at Lake Metigoshe. Shan would tell you that his fishing time on the open water or on ice is his favorite way to destress and he enjoys teaching and taking others fishing when he can as a volunteer for Annie’s House. He is active in the community in Bottineau, Newburg and surrounding areas.
CUSTOMER SERVICE REPRESENTATIVE
Danielle graduated from the University of North Dakota in May 2010 with a degree in Graphic Design Technology. Her insurance career began in 2014 before she went on to work for State Bank of Bottineau Insurance Agency, which became a part of the Western Agency family in March 2017.
Outside of her career, Danielle loves spending time at home with her two children. Together, they also look after a variety of animals at home, including their two dogs, two cats, and 20 chickens. Danielle is an avid photographer and enjoys spending time outside and on the water during the warmer months.
Customer Service Representative
Danielle began her insurance career before coming to Western Agency. Prior to joining our team, she spent four years training, working in marketing and sales, and handling customer accounts. The knowledge she gained from her previous experience has allowed her to feel confident in her role at Western Agency. She loves that Western Agency provides plenty of opportunities to shop from multiple companies which provide more options for pricing and coverage.
Currently, Danielle is expected to graduate from her Master’s program in May of 2021. When she’s not working, Danielle invests her time in her small business where she sells crafts and T-shirts. Over the years, she has donated her creations to various local events and benefits. As a Native American, she is actively engaged in her cultural community. To help spread awareness, Danielle has also designed a MMIW (Missing and Murdered Indigenous Women) slogan for T-shirts and sweaters.
Customer Service Representative
Laurie A. Lord
Laurie is a customer service expert. Here career before joining Western Agency was in the hospitality industry as a General Manager where she earned “A” ratings for 8 straight years. She joined Western Agency in 2016 and got her insurance license in 2018 to better serve clients.
Laurie’s many hobbies revolve around her family. You may see them at a professional baseball or hockey game, or enjoying the outdoors fishing, boating, or snowmobiling and enjoying the beauty of the Turtle Mountains. In her spare time, she’s likely sketching, painting or crafting. One of her greatest joys is volunteering her artistic talents as a face painter for the kiddos at local events or painting murals for the Bottineau Beautification Committee.
Laurie’s an integral part of the Westy Team and her love for meeting new people and dedication to clients makes her a great asset for your insurance needs.