MEET YOUR TEAM
Ag, Business, and Personal Coverage Agent
Email: Shan @ Western-Agency.com
Shan joined Western Agency in 2013 after manufacturing windows in MN and harvest equipment in Newburg, ND and traveling the world to promote equipment to producers in Ukraine, South Africa and Mexico. His first experience in the industry was in 1989 when he sold accident insurance door-to-door and came back to the career to help businesses and individuals in the Bottineau area with their insurance needs. As a member of the Western Agency team, he’s able to share his expertise and use the experience of others to help find solutions and get clients the coverage that’s best for them.
Shan and his family like to stay active year round, watching and playing sports, frisbee golf or spending the summers boating, swimming, and fishing with friends at Lake Metigoshe. Shan would tell you that his fishing time on the open water or on ice is his favorite way to destress and he enjoys teaching and taking others fishing when he can as a volunteer for Annie’s House. He is active in the community in Bottineau, Newburg and surrounding areas.
Associate Account Manager
Laurie A. Lord
Email: Laurie @ Western-Agency.com
Laurie is a customer service expert. Here career before joining Western Agency was in the hospitality industry as a General Manager where she earned “A” ratings for 8 straight years. She joined Western Agency in 2016 and got her insurance license in 2018 to better serve clients.
Laurie’s many hobbies revolve around her family. You may see them at a professional baseball or hockey game, or enjoying the outdoors fishing, boating, or snowmobiling and enjoying the beauty of the Turtle Mountains. In her spare time, she’s likely sketching, painting or crafting. One of her greatest joys is volunteering her artistic talents as a face painter for the kiddos at local events or painting murals for the Bottineau Beautification Committee.
Laurie’s an integral part of the Westy Team and her love for meeting new people and dedication to clients makes her a great asset for your insurance needs.