Advice  you can trust from
Shan, Danielle W., and Laurie


Open 8:00am to 5:00pm

606 Main St., Ste 1, Bottineau, ND 58318

(701) 228-3535


After Hours Contact: Shan 701-263-1895

Western Agency


Ag, Business, and Personal Coverage Agent

Since 2013

Shan Tonneson

Email: Shan @
Cell: 701-263-1895

Shan joined Western Agency in 2013 after manufacturing windows in MN and harvest equipment in Newburg, ND and traveling the world to promote equipment to producers in Ukraine, South Africa and Mexico. His first experience in the industry was in 1989 when he sold accident insurance door-to-door and came back to the career to help businesses and individuals in the Bottineau area with their insurance needs. As a member of the Western Agency team, he’s able to share his expertise and use the experience of others to help find solutions and get clients the coverage that’s best for them.

Shan and his family like to stay active year round, watching and playing sports, frisbee golf or spending the summers boating, swimming, and fishing with friends at Lake Metigoshe. Shan would tell you that his fishing time on the open water or on ice is his favorite way to destress and he enjoys teaching and taking others fishing when he can as a volunteer for Annie’s House. He is active in the community in Bottineau, Newburg and surrounding areas.

Associate Account Manager

Since 2016

Laurie A. Lord

Email: Laurie @

Laurie is a customer service expert. Here career before joining Western Agency was in the hospitality industry as a General Manager where she earned “A” ratings for 8 straight years. She joined Western Agency in 2016 and got her insurance license in 2018 to better serve clients.

Laurie’s many hobbies revolve around her family. You may see them at a professional baseball or hockey game, or enjoying the outdoors fishing, boating, or snowmobiling and enjoying the beauty of the Turtle Mountains. In her spare time, she’s likely sketching, painting or crafting. One of her greatest joys is volunteering her artistic talents as a face painter for the kiddos at local events or painting murals for the Bottineau Beautification Committee.

Laurie’s an integral part of the Westy Team and her love for meeting new people and dedication to clients makes her a great asset for your insurance needs.

Associate Account Manager

Since 2021

Christine Kittleson

Email: Christinek @

Christine is originally from Bottineau and graduated from Dakota College at Bottineau in May of 2021. She started at Western Agency in July of 2021 and really enjoys her job. She likes meeting clients when they come into the office, as well as gaining knowledge in the insurance industry.

Outside of work Christine likes to spend time with her family and friends. She also likes hunting and fishing with her uncles. Christine enjoys concerts, movies, and anything spur of the moment. She has a Chihuahua, who may be small but has a huge personality.


Western Agency